Free Expedited shipping
1-3 Business Days
Orders Over $200
Free Standard shipping
4-7 Business Days
Orders over $75
Express shipping
1-2 Business Days
$20
1-3 Business Days
Orders Over $200
4-7 Business Days
Orders over $75
1-2 Business Days
$20
*Due to the COVID-19 outbreak, delivery time may be longer than usual as our carriers are experiencing higher than normal volume. You may experience delays in receiving your orders.
Free 1-3 business days shipping on all orders over $200. Remote locations may need additional 1-4 days for delivery.
Service Level | Orders Over $200 | Orders Under $200 |
Expedited 1-3 Business Days | Free | $10 |
Express 1-2 Business Days | $20 | $20 |
Free Standard shipping(4-7 business days) available on all orders over $75.
For deliveries to remote locations, additional 1-4 business days maybe needed.
All shipments are processed and shipped from our Metro Vancouver warehouse via UPS or Canada Post.
We do our best to process and ship orders once they are received. See below for the processing schedule:
We can only ship to Canadian addresses. If you are shopping from the US, you can shop at our US store.
We reserve the right to cancel/refund any order at our discretion.
Returns: Orders can be returned within 15 days of initial receipt. Please contact us with your return request before returning the item.
Phone: 1 (844) 865-9273
Email: support@thinkware.com
Shipping fees for returned items are the responsibility of the customer. All returns must include a tracking number as we are not responsible for damaged or lost returns.